Document 19 of 21 Occupational Standards
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Unit 19 Provide after sales support.pdf
(pdf: 27k) - English version
Overview:
This unit is about providing an effective after-sales service to your organisation’s customers. As well as ensuring that customer after-sales management programmes fulfil requirements, it includes ensuring that products/services are delivered as agreed, and addressing any after-sales queries and problems effectively.
Keywords:
Provide after sales support
Version number:
1
Creation date:
28/11/2007
Other Suite(s) NOS appears
in:
Document 19 of 21 Occupational Standards
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